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原文标题：Transformative experiences in tourism: A conceptual and critical analysis integrating consumer and managerial perspectives
作者：
Dina Amaro，通讯作者（CEGOT – 科英布拉大学地理和空间规划研究中心，葡萄牙科英布拉和莱里亚理工学院，葡萄牙）
Ana Maria Caldeira（CEGOT 艺术与人文学院 – 科英布拉大学地理与空间规划研究中心，葡萄牙）
Cláudia Seabra（CEGOT 艺术与人文学院 – 科英布拉大学地理与空间规划研究中心，葡萄牙）
摘要：由于研究转向对游客幸福感有更大影响的更持久的体验，因此变革性的旅游体验正受到越来越多的关注。 然而，关于这个主题的现有知识体系仍然脱节，不同的方法似乎脱节。 因此，这篇概念性论文的目的是进一步阐明和整合关于变革性旅游体验的各种理论和研究路线。 它提出了一种在体验经济框架内作为产品的管理方法，以及在转型体验理论范围内作为内在导向产品的消费者方法。 尽管这些观点可能看起来截然不同，但它们是互补的，因为游客的内在变化必须发生才能使任何提议真正具有变革性。 本文旨在通过结合管理和消费者的观点，提供更连贯和全面的变革体验概念化。 它还假装支持旅游利益相关者和目的地规划者设计和开发更具影响力和潜在变革性的旅游体验。Transformative tourism experiences are gaining increasing attention due to a shift in research towards longer-lasting experiences that have a greater impact on tourists' happiness. However, the existing body of knowledge on this topic remains disjointed, with different approaches appearing to be disconnected. Therefore, the purpose of this conceptual paper is to further clarify and integrate various theories and lines of research on transformative tourist experiences. It proposes a managerial approach, as an offering, within the framework of the experience economy, and a consumer approach, as an inner-oriented product, within the scope of transformation experiences theories. Although these perspectives may seem quite dissimilar, they are complementary, as inner changes in tourists must occur for any offer to be truly transformative. This paper aims to provide a more coherent and comprehensive conceptualization of transformative experiences by incorporating both managerial and consumer perspectives. It also pretends to support tourism stakeholders and destination planners in designing and developing more impactful and potentially transformative tourism experiences.
关键词：变革性旅游体验、转型经济、体验经济、变革性学习理论、存在真实性理论
欢迎阅读与引用：Amaro, D., Caldeira, A. M., & Seabra, C. (2023). Transformative experiences in tourism: A conceptual and critical analysis integrating consumer and managerial perspectives. Tourism and Hospitality Research, 14673584231182971.本文为“开放获取”类文章，获取免费全文仅需点击“阅读原文”或搜索链接：https://doi.org/10.1177/14673584231182971